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March 21, 2023

UBA’s Leo, 4 Years Of Consistently Changing The Face Of Digital Banking

Artificial Intelligence (Ai) is the ‘in thing’ now. This is because globally, the hype around Artificial Intelligence keeps accelerating as the end goal is to simplify conversations and processes.

But if you are still in doubt, ask the United Bank for Africa (UBA). Through Leo, its flagship Ai Chatbot, which recently turned four, the Pan African bank has simplified the banking process for its millions of customers across the globe, while strengthening conversations.

Four years down the line, the Chat Bot has proven to be the most formidable artificial intelligence chat bot till date; serving an ever-increasing clientele who now have less transaction hassles to worry about.

For the bank, this fourth anniversary comes with an assurance of a new year filled with better and unparalleled service to its 4million subscribers.

LEO the Virtual Banker

With the tagline “I am LEO an artificial intelligence personality bringing banking through a simple conversation”, the Pan-African Bank’s virtual banker has proven to be a chat buddy who is always available 24/7 and is an repository of knowledge, especially when it comes to helping with banking services.

The bot can amongst other things open an account, make transfers, buy airtime for yourself and others, check your account balance, send bank statements to embassies, freeze accounts, help with travel notifications, stop cheques, get your mini statement and make inquiries.

Summarily, the AI Chat Bot’s goal is to make banking services less boring by making transactions simple, easy and fast just by having a conversation.

Anniversary Offerings

Africa’s global bank, United Bank for Africa has said that it has concluded plans to commemorate the fourth year anniversary of its flagship artificial intelligence Chabot, with new offerings set to further change the face of digital banking in Nigeria.

“Birthed January 11, 2018, with a firm resolve to prioritise its customers as well as put the bank at the heart of disruptive technologies that will transform the experience of esteemed customers, UBA did the unthinkable by getting 3 million users hooked in less than three years of its inception.”

Leo, which the bank stressed, has proven to be the most formidable artificial intelligence chat bot till date; serving an ever-increasing customer base who now have less transaction hassles to worry about, is currently available on Facebook Messenger, WhatsApp, Apple Business Chat

To further extend its reach, UBA has concluded plans to commence Leo services on Instagram and Google Business, terrains none of its peers can lay claim to.

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